There have been that many number of horror stories that we have heard about how the residents of old age homes and care facilities have been subject to poor treatment. And sometimes this extends towards even inhumane treatment. We read about them from time to time in the newspapers, come across posts about them and the injustices faced by these people on social media posts. We read them and feel sorry for them, but the next moment we have forgotten all about are we are getting on with our daily work. It was just momentary sympathy that we felt for those people who have to spend the rest of their lives living through this.
The need to pick out the rotten apples
It’s not that all the aged care facilities Parramatta that we have out there hand out the same treatment to their residents. There are definitely facilities out there that provide excellent services to their residents. This includes both the facilities that are available and the type of care that is handed out. The quality of the care provided should be such that there should be adequate staff for the number who can be depended upon to give their complete attention to the residents when required. Because most times than not a few kind words can ease pain and reduce distress. And this is what is lacking in most of the modern day facilities around the world.
The staff claim that they are simply doing their job but they have failed to understand that being there for the residents is a part of their job requirement. And this is the reason the standard of aged care has dropped in many countries around the world. There is nobody supervising the way treatment is being handed out. Assessments are carried out purely based on paperwork, and not actually observing the care directly. So how can you expect the paperwork to actually show up the problems? It’s not going to tell you that the facility is understaffed, it’s not going to tell you the residents are being treated in inhumane manners which fall very much below the required standards. It’s all glossed over in the paperwork and the quality control people are very happy with the reports and give the institution the green light to continue functioning as they are. But unfortunately nobody has seen the reality of what happens inside those closed doors. So it’s time the rules were changed and new rules brought in. because you need to actually be a part of it to understand what goes on.